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For owners and developers

Independent hospitality management

Backed by experience

Founded in Cape Town in 2014, Totalstay is an independent South African hospitality company specialising in the development and operation of aparthotel brands. We bring together hospitality operations, commercial expertise, revenue management and proprietary technology to deliver professionally managed properties and build lasting partnerships with owners and developers.

Latitude Aparthotel, managed by Totalstay
Managing aparthotels since
2014
Keys under management
700+
Cape Town and Pretoria
2 cities

Why partner with Totalstay

Proven expertise in aparthotel operations

  • Revenue and distribution management

    Rates move with demand in real time, and your apartments sell on our own site, Airbnb, Booking.com and more, so occupancy stays high.

  • Complete hospitality operations

    Marketing, reservations, front desk, housekeeping, maintenance and logistics. One property or a portfolio, it's turnkey.

  • Proprietary hospitality technology

    We built the system we run on: pricing, online check-in, guest messaging and owner reporting in one place. Lower costs, fewer surprises.

  • Guest experience and retention

    Personal service and well-kept apartments earn top ratings, and ratings drive repeat bookings and higher RevPAR.

  • Flexible management structures

    Owners, developers and investors: we shape the partnership around your goals. You keep control; we run the day to day.

  • Our operating track record

    Ten years, 700+ keys and thousands of reviews: high occupancy and consistent returns across our portfolio.

  • Operational Efficiency & Profitability

    Our integrated operating model combines centralised services, experienced management teams and proprietary technology to control costs, improve efficiency and support stronger property-level profitability.

What we take care of

Our management services

  • Revenue and pricing
  • Reservations and channels
  • Front desk, around the clock
  • Housekeeping and linen
  • Maintenance
  • Guest experience
  • Finance and owner reporting
  • Marketing and photography

Partner with us

Partner with Totalstay

Tell us a little about it and our partnerships team will be in touch.

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